Fairmont The Norfolk Hotel - Nairobi

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Fairmont The Norfolk Hotel - Nairobi
$$$$

Overview

Featuring a currency exchange and a cash machine, the 5-star Fairmont The Norfolk Hotel Nairobi is located really close to Kenya National Theatre. Providing access to such entertainment venues as Odeon Cinema 800 metres away, the luxury hotel has 3 restaurants.

Location

The property is situated in Nairobi CBD which is Kenya's capital city, 25 minutes' walk from The Nairobi Arboretum Park and 2.6 km from Pangani. This Nairobi hotel offers proximity to such natural sights as Uhuru Park (2.6 km) and Jeevanjee Gardens (0.9 km). There is Kenyatta International Conference Centre 25 minutes' walk away, while MSL Operators bus station a stroll from the accommodation.

For those travelling from afar, Wilson airport is 10 minutes' drive away.

Rooms

Some of the air-conditioned rooms have a patio and a balcony, and such facilities as a flat-screen TV with satellite channels and wireless internet, along with a mini-fridge-bar. Also, they feature heated flooring. The marble bathrooms include a steam bath and a sauna, and amenities such as hairdryers and bath sheets. You can enjoy views of the patio.

Eat & Drink

The Fairmont The Norfolk Nairobi offers breakfast in the restaurant. At the onsite wine bar guests will find a host of signature cocktails on the menu. The Debonairs Pizza is 13 minutes' walk from this Nairobi property.

Leisure & Business

There are an outdoor swimming pool and spa therapy available at additional cost. The Fairmont The Norfolk has a swimming pool and a fitness studio. A wellness centre along with a steam room, sauna facilities, and an outdoor swimming pool will ensure guests' utmost comfort. The Fairmont The Norfolk Nairobi, located not far from The Maasai Market Handicraft Fair, comes with a business centre featuring a photocopy machine and a desk.

Good to know
Check-in/Check-out
from 14:00-23:30
from 10:00-12:00
Amenities
Public parking is possible at a location nearby for free.
Wireless internet is available in for free.
Other information
Breakfast
A full breakfast is served at the price of US$30 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Greek, Arabic, Swahili
Building
Year renovated:2008
Number of rooms:146
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Junior Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Air conditioning
Superior Queen Suite
  • Max:
    2 persons
  • Bed options:
    1 Queen-size bed
  • Shower
  • Air conditioning
Deluxe King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Air conditioning
Show 5 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • Garden view
  • Courtyard view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Fairmont The Norfolk Hotel

💵 Lowest room price 19019 INR
📏 Distance to centre 600 m
🗺️ Location rating 8.2
✈️ Distance to airport 6.4 km
🧳 Nearest airport Wilson, WIL

Location

Address
The address has been copied.
Harry Thuku Road, Nairobi, Kenya, 00200
Map view
Harry Thuku Road, Nairobi, Kenya, 00200
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Theatre
Kenya National Theatre
60 m
Museum
The Maasai Market
490 m
Restaurant
FairmontThe Norfolk
120 m
Restaurant
Mawimbi Seafood Restaurant
230 m
Restaurant
Table 49
1.1 km
Restaurant
Zaytoon
1.3 km
Restaurant
Java House Uniafric
1.3 km
Restaurant
La Belle Epoque
1.4 km
Restaurant
Rue 104 Lounge & Restaurant
1.5 km

Reviews of Fairmont The Norfolk Hotel

9.0 /10
Perfect
251 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
Our guests’ reviewsWrite a Review
  • T
    Ted
    United States
    left 2 reviews
    Wrote a review on 10 Dec
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service10.0
    Dining7.0
    9.0
    attentive staff
    limited breakfast options

    The service was really good and made our stay

    Nice. The staff were friendly, always ensuring we had everything we needed. The only downside was the limited breakfast options, which could use more variety. Everything else was good.

    Deluxe King Room
  • C
    Chris
    United States
    left 2 reviews
    Wrote a review on 10 Dec
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms5.0
    Service5.0
    Dining5.0
    6.0
    incorrect room
    overpriced services

    The room we were given was not what we booked. I had requested a King bed, but we were assigned a Queen instead. The staff's attempts to convince us it was a 'King-like' bed felt dismissive. The car service rates were inconsistent and significantly higher than what Uber offered, which left us feeling frustrated and taken advantage of.

    Deluxe King Room
  • C
    Colin
    United States
    Wrote a review on 08 Dec
    Perfect
    9.0

    Personnel was exceptionally kind and incredibly nice!

    the location in a very nice area was particularly good and beautiful and there were a market and stores nearby. the triple room was reasonably large and airy with a garden view. everything exceeded high expectations, i would like to stay there on the next trip.

  • L
    Lewis
    United States
    Wrote a review on 07 Dec
    Very good
    7.0

    Overall the room is extremely pleasant, air-conditioned and includes a mini bar and good quality sheets...

  • F
    Franklin
    United States
    left 2 reviews
    Wrote a review on 25 Sept
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service8.0
    Dining8.0
    8.0
    garden view
    historical charm

    The garden view was fine, perfect for morning coffee! The historic charm of the place really adds to the experience. I enjoyed the lovely pool area, and the cozy bar was a fantastic spot to unwind after a long day. It seemed like being in an oasis away from the hustle! They were super attentive.

    Fairmont Queen Room
  • H
    Harry
    United Kingdom
    Wrote a review on 24 Sept
    Very good
    7.0

    Tidy, completely renovated rooms with exceptionally comfortable beds. Smooth check-in, parking by the hotel.

  • Wrote a review on 22 Sept
    Great
    8.2

    Look at the nice staff! Great ambience! An oasis in Nairobi! Glad to see you again!

  • W
    William
    United States
    left 9 reviews
    Wrote a review on 30 Aug
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service8.0
    Dining8.0
    9.0
    beautiful grounds
    cute for pets
    lack of play area

    We really enjoyed our visit to the elephant orphanage and a thrilling safari at Nairobi National Park.

    In my wife's opinion, the hotel could use a children's play area to keep the little ones entertained.

    Deluxe King Room
  • Wrote a review on 29 Aug
    Great
    8.6

    Breakfast is stellar, the availability of people to accompany guests on the street is an excellent feature.

    Concierge is not properly trained and borderline inept. Very limited in ability to provide service. Be careful that hotel third parties deliver the same person as promised and don't bait and switch guide to driver.

  • Wrote a review on 27 Aug
    Great
    8.6

    A colonial style hotel as we had wished.

  • H
    Henry
    United States
    left 15 reviews
    Wrote a review on 24 Aug
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    impressive breakfast
    great gym
    limited view

    Had an amazing stay! The breakfast spread was impressive, with plenty of healthy options. The gym and sauna were great features to unwind. My only issue was the limited view from the room.

    Deluxe King Room
  • Wrote a review on 21 Aug
    Great
    8.2

    Breakfast with several options and well served. The restaurant Tatou is a must and not to be missed.

    The price is too high for what is offered. The transportation from the hotel is very expensive.

  • Wrote a review on 21 Aug
    Needs improvement
    5.4

    The room was comfortable and clean. Pool and gym were nice.

    The service was very poor. The concierge 'forgot' to make our reservation for an airport transfer and charged us extra for their mistake, which was only apparent at check out. We nearly missed our flight as a result of this mishap. We made an official complaint to the hotel and did not receive response, nor did they apologise. We will never stay at a Fairmont establishment ever again because of this treatment.

  • D
    David
    United States
    left 9 reviews
    Wrote a review on 07 Aug
    Great
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service9.0
    Dining8.0
    8.0
    historic ambiance
    attentive staff
    room refurbishment
    cleanliness issues

    The truth you're looking for

    Staying here was a delight! The lovely, historic ambiance is captivating, and the garden feels like an oasis. The attentive staff ensured my comfort, and the breakfast had diverse delicious choices. Enjoying cocktails at the charming bar completed my experience. A little refurbishment in the rooms would elevate this gem!

    Deluxe King Room
  • M
    Michael
    United Kingdom
    Wrote a review on 05 Aug
    Perfect
    9.0

    The property was well-maintained with well managed and very efficient stuff with all the services you would expect at a Fairmont, I loved the stay. The pool was nice and I had delicious drinks in the pool bar. The shuttle to the airport was a super feature.

FAQ about Fairmont The Norfolk

Which popular attractions are located near the Fairmont The Norfolk Hotel hotel?
You can always visit Nairobi National Museum, placed 1.8 km from the Fairmont The Norfolk Hotel hotel. Another landmark that is worth your while is Westlands located 2.4 km away.
Which landmarks are closest to Fairmont The Norfolk Hotel hotel?
Guests of Fairmont The Norfolk Hotel hotel can visit Kenya National Theatre (a 5-minute walk from the accommodation), or The Maasai Market Handicraft Fair placed 6 minutes' walk away.
Should we expect an airport shuttle to bring us to the hotel?
Airport shuttle which will take you to the hotel with a 10-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can I leave my car in the Fairmont The Norfolk Hotel parking lot for free?
Yes, the Fairmont The Norfolk Hotel offers guests to park their cars at parking spaces for free.
Are there any dining facilities close to Fairmont The Norfolk Hotel?
During their stay at Fairmont The Norfolk Hotel guests can enjoy a meal in the nearby restaurant Debonairs Pizza offering a low price point or visit Thorn Tree Cafe with a high guest rating-8 according to guests reviews-as well as a midrange price point.
Can I eat breakfast at the 5-star Fairmont The Norfolk Hotel hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 5-star Fairmont The Norfolk Hotel hotel.
What is check-in and check-out time at the hotel?
Guests of the hotel can check in from 12:00 to 23:59 and check out from 09:00.
What payment methods are accepted in the 5-star Fairmont The Norfolk Hotel?
Payment methods in the 5-star Fairmont The Norfolk Hotel include:
  • Mastercard
  • Visa
  • American Express
What kinds of rooms does the 5-star Fairmont The Norfolk Hotel hotel offer?
The 5-star Fairmont The Norfolk Hotel hotel offers such room types as Suite, Junior Suite, and Deluxe Twin Room.
Which facilities are offered in the rooms of the hotel?
Most rooms of the hotel include an adjoining terrace and a balcony as well as a flat-screen TV with satellite channels and Wi-Fi.
Does the staff at the 5-star Fairmont The Norfolk Hotel speak any foreign languages?
Yes, the staff of the 5-star Fairmont The Norfolk Hotel will help you in Swahili, Arabic, Greek, German, and English.
Are there any business facilities featured at the hotel?
For business travellers the hotel offers a business centre as well as a photocopy machine and a desk.
Which facilities are provided in the 5-star Fairmont The Norfolk Hotel hotel?
The 5-star Fairmont The Norfolk Hotel hotel includes such facilities as currency exchange and a cash machine, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.
Do you have a pool at the 5-star Fairmont The Norfolk Hotel hotel?
Yes, the 5-star Fairmont The Norfolk Hotel hotel features a swimming pool.

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Rooms and Guests2 Guests, 1 room